Our Team’s Commitment to Quality Earns Maven ISO 9001:2015 Certification
Maven is proud to announce our accreditation as an ISO 9001:2015 certified firm.
The International Organization for Standardization (ISO) credential was created to help build trust between customers and companies all over the world. It is an expectation of both quality products and services as well as all aspects of how a business is managed.
ISO 9001:2015 is defined as an international standard that specifies requirements for a Quality Management System (QMS) that drives and creates a culture of continuous improvement. Maven uses the standard to demonstrate our ability to consistently provide products and services that meet customer and regulatory requirements. By using ISO 9001:2015, Maven follows a well-defined process for the delivery of our services. As a result, our customers are provided with high-quality services that result in successful projects and satisfied customers. The process of continuous improvement ensures we are more efficient, reduces errors, and maintains a high standard of service.
The importance of the ISO 9001:2015 certification is explained well by Maven’s CEO, Jennifer Gatza. She expresses her excitement and trust in the ISO accreditation. “From my perspective, ISO is an excellent way to audit Maven’s performance inside and outside the company. The standard says there must be written rules about how to create and test products, reports on the results, and steps to implement corrective actions when needed. This is a great way to improve our performance and do our best to guarantee quality for us and every one of Maven’s clients.”
We are committed to certified, trusted quality.
The ISO standard means more than a quality product. It means we’re continuously identifying opportunities to improve our business, so we stay competitive in the Enterprise Asset Management (EAM) market. With an audit every year – and a new certification every 4 years – our commitment to quality will help Maven over the long term.
With our ISO 9001:2015 certification, you can be assured that we will provide a framework and set of principles that deliver a common-sense approach to the management and support of Maximo. The accreditation also provides a framework for Maven to consistently satisfy customers with our services and instills a culture of continuous improvement in our employees. In simple terms, ISO 9001:2015 certification provides the basis for effective processes and effective people to deliver an effective service time after time.
Our ISO certification is a seal of approval that helps ensure our customers consistently receive superior products and services, which in turn brings many benefits, including satisfied customers, management, and employees. Gatza continues, “Our commitment extends into top-notch business practices, continuously improving processes, and delivering the best customer service in the industry.” Maven brings this culture of continuous improvement to each customer project, and we are constantly looking for ways to provide additional value.
For more information on the ISO Standard, watch this short video: